tag:blogger.com,1999:blog-1036843894999783533.post8430540386166209023..comments2023-05-29T07:15:27.839-07:00Comments on Finding Kat Heckenbach: Customer Service is a No GoKat Heckenbachhttp://www.blogger.com/profile/17690721679155795038noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1036843894999783533.post-89631693817125893272012-01-21T14:20:21.179-08:002012-01-21T14:20:21.179-08:00I should have dumped them a long time ago. I had i...I should have dumped them a long time ago. I had issues with their lack of CS a couple years ago, but was kinds forced to renew. Now, the issue has arisen while trying to switch to a new service. I feel like what they did was just dirty. They caught me on a technicality. But when I pointed out they didn't follow their own rules, the CS rep actually said, "We don't have to do that."Kat Heckenbachhttps://www.blogger.com/profile/17690721679155795038noreply@blogger.comtag:blogger.com,1999:blog-1036843894999783533.post-18326835897107136172012-01-21T14:16:00.944-08:002012-01-21T14:16:00.944-08:00Yeah, I used to buy webservice from them. They had...Yeah, I used to buy webservice from them. They had no hosting options whatsoever. I couldn't even have a hit counter. So I got the heck out of dodge. Sad that it doesn't sound like they ever improved much.Kessiehttps://www.blogger.com/profile/15019626781634777336noreply@blogger.com